Privacy policy for Lotus Path Academy

Lotus Path Academy is a trading name of Feelings Fix Ltd, company number 14541166.

We respect your privacy and are committed to protecting your personal information. This policy explains how information is collected, used and stored when you visit our website, contact us, purchase an online course, access educational content, join a registration or interest list, or book and attend a face-to-face course or workshop.

Information we may collect

Depending on how you interact with Lotus Path Academy, we may collect:

  • your name, email address and telephone number
  • information you provide through contact, registration or booking forms
  • details relating to online-course purchases and access
  • information required to manage attendance at face-to-face courses or workshops
  • messages, enquiries and correspondence
  • feedback or testimonials you choose to provide
  • limited technical information collected through cookies or website analytics

If you voluntarily share information about accessibility, health considerations or other requirements for attending an in-person course, it will be used only to help provide a safe and appropriate learning environment.

Payments may be processed securely by third-party payment providers such as Stripe. Lotus Path Academy does not receive or store your complete card details.

How we use your information

Your information may be used to:

  • respond to enquiries
  • process course or workshop bookings
  • provide access to purchased online content
  • send booking confirmations and essential course information
  • manage attendance and communicate changes to face-to-face events
  • maintain necessary financial and business records
  • improve our courses, resources and website
  • send optional news or course updates where you have agreed to receive them

We will not sell your personal information.

Sharing information

Information may be shared with trusted service providers only where necessary to operate the website, process payments, deliver courses, manage communications or comply with legal requirements.

These providers may include website-hosting, payment-processing, email and course-delivery services. They are permitted to use the information only for the relevant service.

How long information is kept

Personal information is retained only for as long as reasonably necessary to provide services, meet legal and financial obligations, respond to enquiries and maintain appropriate business records.

You may ask for your information to be corrected or deleted, subject to any information we are legally required to retain.

Cookies and analytics

This website may use cookies and analytics tools to understand how visitors use the site and to improve its performance. Where required, you will be given the opportunity to manage your cookie preferences.

Your rights

Under UK data-protection law, you may have the right to:

  • request access to your personal information
  • ask for inaccurate information to be corrected
  • request deletion of information in certain circumstances
  • restrict or object to certain uses of your information
  • withdraw consent where processing is based on consent

If you have concerns about how your information is handled, you may also contact the Information Commissioner’s Office.

Contact

For questions about this policy or your personal information, please contact:

Lotus Path Academy
A trading name of Feelings Fix Ltd
Company number: 14541166
Email: lotuspathacademy@outlook.com
Website: www.lotuspathacademy.co.uk